How a VA can be valuable during the COVID-19 pandemic

How a VA can be valuable during the COVID-19 pandemic

In the wake of the Coronavirus pandemic, successful organizations are leveraging virtual assistants to streamline business operations. Despite strict governmental directives for city lockdowns, to curb the spread of COVID-19, companies are finding it easy to meet business needs, thanks to virtual assistant services.

Although virtual assistants have been there for a while, now they are making headway in helping businesses with a variety of tasks, including:

  • Online business management, such as coming up with plans to make the company better
  • Project management
  • Customer relationship management (CRM)
  • Web design
  • Web development
  • Process management, such as updating process documents
  • Graphic design
  • Administrative tasks, such as email management, planning meetings, calendar scheduling, help desk support, market research, etc.
  • Content creation or perfecting company content
  • Copywriting
  • Digital marketing tasks, such as product promotion and advertising, analytics, sales, email marketing and many more 
  • Social media management, including responding to chats about business inquiries, developing editorial content for sharing, and many more.

Hiring a virtual assistant (VA) is crucial for the success of your business in the long run. Besides that, it guarantees you higher work efficiency and more productive results, without added overhead expenses.

Benefits of hiring a virtual assistant for business to help you get through the COVID-19 pandemic 


Outsourcing work to a virtual assistant in the Philippines or from any other part of the world hardly ever requires extra expenses. For instance, most companies are not in a position to hire permanent employees due to financial strains brought about by the global pandemic. For this reason, the best solution is to hire a professional virtual assistant from Kaya Services

Reduced overhead expenses

One of the primary reasons why most companies are leveraging virtual assistant services is to cut down on cost, especially during this period of uncertainty. Generally, with VAs, you only pay-per task or pay-per-hour, with no payments for benefits, taxes, and so on. This way, you’ll be able to cut down on costs and invest in more essential aspects of the business to drive success. 

Increased productivity

Companies can’t afford to waste time on administrative tasks and neglect core business activities. Thus, a virtual assistant, Australia, can take up these tasks. This will then free up time to focus on core business tasks such as building the right strategy, expanding the business, or improving the marketing approach. 

Offers cost-effective business scalability

Business growth demands capital. Hiring virtual assistants will help you reduce your financial needs and grow your business post the COVID-19 pandemic. Additionally, you and your company will be able to cut down on the costs of management and development.

Offer 24/7 customer support

If you want reliable, efficient, and round the clock customer support, VAs are the way to go. Hiring virtual assistants to oversee your customer support tasks not only frees up your time but also ensures that your clients always receive the help they need.  

Now that you know the benefits of hiring a virtual assistant for business, don’t be overwhelmed by tasks. Contact Kaya Services today and let us help you move your business in the right direction.

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