Pricing.
Keep Your Costs Low by Outsourcing to a Virtual Team Member.
At Kaya Services, we offer flexible and affordable Virtual Assistant packages designed to meet the unique needs of small business owners. Whether you need help with daily tasks, project management, or specialised services, we have a package that’s right for you.
We Prioritise Long-Term Relationships and Quality Over Quantity.
We understand that every business is unique and reject the one-size-fits-all approach. Your success is our genuine goal, and we are committed to supporting it as our own success.
Hassle-Free, Affordable, and Flexible
With our flexible plans, no need to pay benefits, holiday pay, or sick pay, allowing you to choose between local or offshore staff, making it perfect for growing businesses.
Experienced Team
Our team of experts has the skills and experience to handle your admin tasks efficiently and effectively.
Customised Solutions
We tailor our services to your specific needs, ensuring you get the support you require to thrive.
Our Competitive Packages.
Pre-Paid Plan
Starts from
$
400
/ Month
- Choose from 20 or 40 hours of Virtual Assistant services
- Client success manager General Administration VA
Part-Time
Starts from
$
90
/Week
- Choose from 5, 10, 15 or 20 hour Packages
- Client success manager General Administration VA
- No extra costs for recruitment Payroll Monthly reporting (time/tasks)
Full-Time & Teams
Starts from
$
600
/ Week
- Full time VA's or multiple staff
- Includes client success manager General Administration VA
- No extra costs for recruitment Payroll Monthly reporting (time/tasks)
Hear It From Our Happy Clients!
Kaya Services is a wonderful partner (yes, partner!) in my coaching business. Everything from (1) co-creating a team with them as a branding consultant to get a client’s brand identity, website and social media, set up, to (2) “back end” ad hoc tasks, like market research and the occasional virtual assistance duties: Kaya can make it happen. Thanks, Team K!
I would highly recommend Kaya services to anyone considering Yona’s service, Yona is extremely passionate about her business and assisting any client with all aspects of a business. The service and attention to detail has been second to none. Yona, has become a friend through her assistance with my business I can’t recommend Kaya services highly enough.
All the A's to your Q's.
Where are you located?
Kaya Services is located in Sydney, Australia. Our onshore VAs are located in Sydney, Australia and our offshore VAs are located in Manila, Philippines.
Do you have a standard hourly rate?
No, we don’t. Instead, we focus on delivering value through task completion aligned with your business objectives. We offer various packages to suit every business. Please check our Packages page to learn more.
What equipment and tools are Kaya Virtual Assistants using?
All Kaya VAs utilise cloud-based applications such as Google Suite and a time-tracking tool. Our VAs are experts in current on-demand tools, maximising their efficiency. We are also more than happy to use any specific tools your business requires, provided you grant your VA access.
Am I able to choose my virtual assistant?
Consult with your Outsourcing and Business Strategist to discuss your needs, and they will suggest the ideal Virtual Assistant for your business. Our People and Culture team will handle the entire recruitment process for your VA, allowing you to focus on more critical business tasks. This is just one of the many reasons to choose Kaya Services as your partner.
How secure is my information?
Protecting the confidentiality of our clients’ data is our top priority. We adhere strictly to client procedures concerning privacy and confidentiality. Each Kaya VA signs a VA Agreement detailing policies on privacy, confidentiality, and intellectual property. Additionally, all our Metro Manila-based VAs hold a valid NBI Clearance, equivalent to the Australian Federal Police clearance, ensuring peace of mind regarding security measures.
Do I need to sign a contract?
Yes, we require you to sign a Service Agreement that clearly outlines our beneficial partnership for all parties involved.
Will I have a dedicated VA or interact with different people?
Depending on the plan you choose, you will either have access to a dedicated VA and a Team Manager or a pool of VAs. Our Full-Time & Teams plan includes the added benefit of access to a Specialist VA.
Are there any setup fees?
No, there are no startup fees. You only pay for the specified amount in the proposal you have accepted and signed.
Can I meet my Virtual Assistant?
Your Virtual Assistant is a vital part of your team, and we encourage daily communication via direct messaging and video calls. If you wish to meet your VA in person, please discuss with your VA first. With their consent, we can assist in arranging a meeting in Sydney or Metro Manila*. *Client will cover expenses related to traveling to the Philippines and meeting requirements.
What are your working hours?
Kaya Virtual Assistants typically work during Australian business hours, Monday to Friday, from 9am to 5pm. However, we can adjust our working hours to suit your business needs. Overtime rates apply if your VA is required to work on Australian public holidays. Schedule a call with our Outsourcing and Business Strategist to discuss your specific requirements.
Can I cancel at any time?
You have the flexibility to cancel at any time or when you no longer require our services. However, cancellation terms may vary based on the proposal you accepted and signed. Please inform your Team Manager to facilitate a smooth wrap-up and handover as needed. Notice requirements may apply depending on your chosen plan.
Unsure Where to Start?
If you’re unsure which package suits you best, we’re pleased to offer a free consultation and help you match with the right team member tailored to your specific needs.
